The state utility commissions can help you fight high gas or electric bills. Some will even come out and make sure that your meter is not over charging you. They don’t have money to pay your bills, but they can negotiate payment arrangements with the company for you or suggest nonprofit organizations to help. For example, Maryland suggests the Fuel Fund for Central Maryland or the Maryland Energy Assistance program. The commission can also force the utility not to cut off your services because of medical emergencies or cold weather. For more information on how the state utility commission can help you, contact the State Utility Commission Office from the list below.
Alabama
Public Service Commission
PO Box 304260
Montgomery, AL 36130
800-392-8050 (toll free in state)
Fax: 334-242-0727
www.psc.state.al.us
Alaska
Regulatory Commission of Alaska
701 W 8th Ave., Suite 300
Anchorage, AK 99501
907-276-6222
800-390-2782 (toll free in state)
TDD: 907-276-4533
Fax: 907-276-0160
http://rca.alaska.gov/RCAWeb/home.aspx
Arizona
Arizona Corporation Commission
1200 West Washington St.
Phoenix, AZ 85007
602-542-3933
800-222-7000) toll free in state)
TDD: 602-542-2105
Fax: 602-542-5560
Email: mailmaster@cc.state.az.us
www.cc.state.az.us
Arkansas
Public Service Commission
PO Box 400
Little Rock, AR 72203-0400
501-682-2051
800-482-1164 (complaints- toll free in state)
TDD: 800-682-2898
Fax: 501-682-5731
http://www.arkansas.gov/psc/
California
Public Utilities Commission
505 Van Ness Ave., Room 5218
San Francisco, CA 94102
415-703-2782
800-649-7570 (Utility Complaints- toll free in state)
TDD: 415-703-2032
Fax: 415-703-1758
www.cpuc.ca.gov
Colorado
Chairman
Public Utilities Commission
1580 Logan St., Office Level 2
Denver, CO 80203
303-894-2070
800-456-0855 (toll free in state)
TDD: 303-894-2512
Fax: 303-894-2065
Email: PUConsumer.Complaints@dora.state.co.us
www.dora.state.co.us/puc/
Connecticut
Department of Public Utility Control
10 Franklin Square
New Britain, CT 06051
860-827-1553
800-382-4586 (toll free in state)
TDD: 860-827-2837
Fax: 860-827-2613
www.state.ct.us/dpuc
Delaware
Commissioner
Public Service Commission
Cannon Bldg. Suite 100
861 Silver Lake Blvd.
Dover, DE 19904
302-739-4247
800-282-8574 (toll free in state)
TDD: 302-739-4333
Fax: 302-739-4849
http://depsc.delaware.gov/
District of Columbia
Public Service Commission
1333 H Street, NW
Suite 200, West Tower;
Washington, DC 20005
202-626-5100 (Consumer Services Division)
Fax: 202-393-1389
Email: support@dcpsc.org
www.dcpsc.org
Florida
Chairman
Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850
850-413-6330
800-342-3552 (toll free in state)
TDD/TTY: 800-955-8771
Fax: 800-511-0809
Email: contact@psc.state.fl.us
www.floridapsc.com
Georgia
Chairperson
Public Service Commission
244 Washington Street
Atlanta, GA 30334
404-656-4501
800-282-5813 (toll free in state)
Fax: (404)656-2341
Email: gapsc@psc.state.ga.us
www.psc.state.ga.us
Hawaii
Public Utilities Commission
465 South King St., Room 103
Honolulu, HI 96813
808-586-2020
Fax: 808-586-2066
Email: Hawaii.PUC@hawaii.gov
www.hawaii.gov/budget/puc
Idaho
President
Public Utilities Commission
PO Box 83720
Boise, ID 83720-0074
208-334-0300
800-432-0369 (toll free in state)
Voice/TDD: 800-337-1363
TDD: 800-377-3529
Fax: 208-334-3762
www.puc.state.id.us
Illinois
Chairman
Commerce Commission
527 East Capitol Ave.
P.O. Box 19280
Springfield, IL 62794-9280
217-782-7295
800-524-0795 (toll free in state)
TTY: 800-858-9277
Fax: 217-524-6859
http://www.icc.illinois.gov/
Indiana
Utility Regulatory Commission
Consumer Affairs Division
302 West Washington St.
Suite E-306
Indianapolis, IN 46204
317-232-2712
800-851-4268 (toll free in state)
TDD: 317-232-8556
Fax: 317-233-2410
Email: jjohnson@urc.state.in.us
www.IN.gov/iurc
Iowa
Iowa Utilities Board
350 Maple St.
Des Moines, IA 50319-0069
515-281-3839
877-565-4450 (toll free in state)
Fax: 515-281-5329
Email: iubcustomer@iub.state.ia.us
www.state.ia.us/iub
Kansas
Corporation Commission
1500 SW Arrowhead Rd.
Topeka, KS 66604-4027
785-271-3100
800-662-0027 (toll free in state)
TDD: 800-766-3777
Fax: 785-271--3354
Email: public.affairs@kcc.state.ks.us
www.kcc.state.ks.us
Kentucky
Public Service Commission
211 Sower Blvd.
P.O. Box 615
Frankfort, KY 40602
502-564-3940
800-772-4636 (complaints only- toll free in state)
TDD/TTY: 800-648-6056
Fax: 502-564-3460
www.psc.state.ky.us
Louisiana
Public Service Commission
PO Box 91154
Baton Rouge, LA 70821-9154
225-342-4404
800-256-2397 (toll free in state)
Fax: 225-342-2831
www.lpsc.org
Maine
Chairman
Public Utilities Commission
242 State St.
Augusta, ME 04333-0018
207-287-3831
800-452-4699 (toll free in state)
TTY: 800-437-1220
Fax: 207-287-1039
Email: maine.puc@maine.gov
http://www.maine.gov/mpuc/
Maryland
Chairman
Public Service Commission
6 St. Paul St., 16th Floor
Baltimore, MD 21202-6806
410-767-8000
800-492-0474 (toll free in state)
TDD: 800-735-2258
Fax: 410-333-6495
Email: mpsc@psc.state.md.us
www.psc.state.md.us/psc
Massachusetts
Chairman
Dept. of Telecommunications and Energy
1 South Station, 12th Floor
Boston, MA 02110
617-305-3500
800-392-6066 (toll free in state)
TDD: 800-323-6066
Fax: 617-478-2591
http://www.mass.gov/
Michigan
Public Service Commission
6545 Mercantile Way, Suite 7
P.O. Box 30221
Lansing, MI 48909
517-241-6180
800-292-9555 (toll free in state)
Fax: 517-241-6181
Email: mpsc_commissioners@michigan.gov
www.michigan.gov/mpsc
Minnesota
Chairman
Public Utilities Commission
121 7th Place East, Suite 350
St. Paul, MN 55101-2147
651-296-0406
800-657-3782
TDD: 651-297-1200
Fax: 651-297-7073
Email: consumer.puc@state.mn.us
www.puc.state.mn.us
Mississippi
Mississippi Public Service Commission
Woolfolk Building
501 N West St.
Jackson, MS 39201
601-961-5440 (Southern District)
601-961-5430 (Central District)
601-961-5450 (Chairman & Northern District)
800-356-6429 (Southern District)
800-356-6430 (Central District)
800-637-7722 (Chairman & Northern District)
Fax: 601-961-5464 (Chairman & Northern District)
www.psc.state.ms.us
Missouri
Missouri Public Service Commission
P.O. Box 360
Jefferson City, MO 65102
573-751-3234
800-392-4211(toll free in state)
Fax: 573-526-1500
www.psc.mo.gov
Montana
Chairman
Public Service Commission
1701 Prospect Ave.
P.O. Box 202601
Helena, MT 59620-2601
406-444-6199
800-646-6150(toll free in state)
TDD: 406-444-6199
Fax: 406-444-7618
www.psc.state.mt.us
Nebraska
Chairman
Public Service Commission
300 The Atrium, 1200 N St.
P.O. Box 94927 (68508-4927)
Lincoln, NE 68509
402-471-3101
800-526-0017(toll free in state)
TDD: 402-471-0213
Fax: 402-471-0254
Email: celton@mail.state.ne.us
www.psc.state.ne.us
Nevada
Chairman
Public Utilities Commission
1150 East William St.
Carson City, NV 89701
775-687-6001
702-486-2600 (Las Vegas)
775-738-4914 (Elko)
800-992-0900 ext 87-6001 (toll free in state)
Fax: 775-687-6110
http://pucweb1.state.nv.us/PUCN/PUCHome.aspx?AspxAutoDetectCookieSupport=1
New Hampshire
21 South Fruit St, Suite 10
Bldg. No. 1
Concord, NH 03301-2429
603-271-2431
800-735-2964(toll free in state)
Fax: 603-271-3878
Email: www.puc.nh.gov
www.puc.state.nh.us
New Jersey
President
Board of Public Utilities
Two Gateway Center
Newark, NJ 07102
800-624-0241(toll free in state)
www.bpu.state.nj.us
New Mexico
Director
Public Regulation Commission
Consumer Relations Division
P.O. Drawer 1269
Santa Fe, NM 87504-1269
505-827-6940
800-663-9782(toll free in state)
800-947-4722(toll free in state)
TDD: 505-827-6911
Fax: 505-827-6973
Email: BarbaraA.Roel@state.nm.us
www.nmprc.state.nm.us
New York
Director
Public Service Commission
Office of Retail Market Development
3 Empire State Plaza
Albany, NY 12223-1350
518-474-1540
877-342-3377 - Complaints (complaints - gas, electric, telephone)
888-ASK-PSCI (275-7721) - PSC Competition Information
866-GRN-PWR (476-7697) - Green Power Information
Fax: 518-474-1691
Email: ronald_cerniglia@dps.state.ny.us
www.dps.state.ny.us
North Carolina
Consumer Services
4326 Mail Service Center
Raleigh, NC 27699-4326
919-733-9277
Fax: 919-733-4744
Email: consumer.services@ncmail.net
www.ncuc.commerce.state.nc.us
North Dakota
Public Service Commission
600 E. Boulevard Ave., Dept 408
12th Floor
Bismarck, ND 58505-0480
701-328-2400
800-366-6888 (toll free in state)
Fax: 701-328-2410
Email: ndpsc@psc.state.nd.us
www.psc.state.nd.us
Ohio
Public Utilities Commission
180 East Broad St.
Columbus, OH 43215-3793
614-466-3292
800-686-7826 (toll free in state)
TDD: 800-686-1570 (toll free in state)
Fax: 614-752-8351
http://www.puco.ohio.gov/puco.cfm
Oklahoma
Oklahoma Corporation Commission
P.O. Box 52000
Oklahoma City, OK 73152-2000
405-521-2211
800-522-8154 (toll free in state)
TDD: 405-521-3513
Fax: 405-521-2087
www.occeweb.com
Oregon
Consumer Services Division
550 Capitol St., NE, Suite 215
P.O. Box 2148
Salem, OR 97308-2148
503-378-6600
800-522-2404 (consumer services only-toll free in state)
800-553-9600 (toll free in state)
Fax: 503-378-5743
Email: puc.consumer@state.or.us
www.puc.state.or.us
Pennsylvania
Public Utilities Commission
P.O. Box 3265
Harrisburg, PA 17105-3265
717-783-7349
800-782-1110 (toll free in state)
Fax: 717-787-5813
www.puc.state.pa.us
Puerto Rico
Chairman
Public Service Commission
PO Box 190870
San Juan, PR 00919-0817
787-756-1425
Fax: 787-758-3418
Rhode Island
Public Utilities Commission
89 Jefferson Boulevard
Warwick, RI 02888
401-941-4500
TDD: 401-277-3500
Fax: 401-941-4885
www.ripuc.org
South Carolina
Consumer Services Dept.
P.O. Box 11263
Columbia, SC 29211
803-737-5230
800-922-1531 (toll free in state)
TDD: 800-735-2905 (toll free in state)
www.regulatorystaff.sc.gov
South Dakota
Public Utilities Commission
Consumer Affairs
500 East Capitol Ave.
Pierre, SD 57501-5070
605-773-3201
800-332-1782 (consumer affairs only)
Fax: 605-773-3809
http://puc.sd.gov/
Tennessee
Chairman
Tennessee Regulatory Authority
460 James Robertson Pkwy.
Nashville, TN 37243-0505
615-741-8953
800-342-8359
TDD/TTY: 888-276-0677
Fax: 615-741-5015
www.state.tn.us/tra
Texas
Public Utilities Commission
1701 North Congress Ave.
P.O. Box 13326
Austin, TX 78711-3326
512-936-7000
888-PUC-TIPS (toll free)
TDD/TTY: 512-9367136
Fax: 512-936-7003
Email: customer@puc.state.tx.us
www.puc.state.tx.us
Utah
Chairman
Public Service Commission
160 East 300 South
Salt Lake City, UT 84111
801-530-6716
800-874-0904 (toll free in state)
TDD: 801-530-6716
Fax: 801-530-6796
Email: psccal@utah.gov
www.psc.state.ut.us
Vermont
Public Service Board
112 State St., Drawer 20
Montpelier, VT 05620-2701
802-828-2358
800-253-0191 (toll free in state)
Fax: 802-828-3351
Email: clerk@psb.state.vt.us
www.state.vt.us/psb
Virginia
State Corporation Commission
P.O. Box 1197
Richmond, VA 23218
804-371-9967
800-552-7945 (toll free in state)
TDD: 804-371-9206
Fax: 804-371-9211
http://www.scc.virginia.gov/
Washington
Utilities and Transportation Commission
1300 S. Evergreen Park Dr., SW
Olympia, WA 98504
360-664-1173
800-562-6150 (toll free in state)
TTY: 360-586-8203
Fax: 360-586-1150
www.wutc.wa.gov
West Virginia
Public Service Commission
201 Brooks St.
Charleston, WV 25301
304-340-0300
800-344-5113 (toll free in state)
Fax: 304-340-0325
www.psc.state.wv.us
Wisconsin
Consumer Affairs Program Director
Public Service Commission
Consumer Affairs Unit
610 North Whitney Way (53705)
P.O. Box 7854
Madison, WI 53707-7854
608-266-2001
800-225-7729
TDD: 608-267-1479
Fax: 608-266-3957
Email: jackie.reynolds@psc.state.wi.us
http://psc.wi.gov
Wyoming
Public Service Commission
2515 Warren Ave., Suite 300
Cheyenne, WY 82002
307-777-7427
888-570-9905 (toll free in state)
TTY: 307-777-7427
Fax: 307-777-5700
http://psc.state.wy.us
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